Going Virtual: 2021 Legislative Update and Critical Considerations for Legal Compliance

“Virtual Care” (telemedicine and telehealth) is here to stay. Survey results, legislative efforts, and payor data all suggest that we will continue to see the expansion of these services – even as we transition out of the pandemic. At the same time, federal and state regulatory bodies have announced their intention to closely monitor these virtual services for legal compliance. Given the increased volume, we can also expect to see a significant uptick in professional liability claims, negligent credentialing claims, and other Virtual Care-related litigation, underscoring the need for legal compliance and implementation of “best practices.”